Co-Founders Corner: Episode 3 – Leveraging Customer Feedback

by - July 20, 2018

The latest episode of Co-Founder’s Corner;

Leveraging Customer Feedback

In this video, we’ll be discussing how you integrate customer feedback into your commercial model. I see so many customers of ours wanting to integrate customer feedback, but not actually applying it in practise. The value of customer feedback can drive your business to new levels of success.

There are three key elements I would suggest to you:

  • Firstly, you need to capture your feedback all in one place.
  • Secondly, your senior management of sales marketing and product needs to review this feedback.
  • Thirdly, actually tracking what the success of your own feedback is on these three key areas.

If you’d like to find out more about this topic, please comment below or get in touch via our website.

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Further Reading

Patrick Thorp
February 18, 2021

6 steps to follow when entering a new target market

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Patrick Thorp
February 25, 2021

Should I buy customer data to help my startup?

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Patrick Thorp
August 5, 2020

7 key attributes needed for high performing sales teams

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