Co-Founders Corner: Episode 3 – Leveraging Customer Feedback

by - July 20, 2018

The latest episode of Co-Founder’s Corner;

Leveraging Customer Feedback

In this video, we’ll be discussing how you integrate customer feedback into your commercial model. I see so many customers of ours wanting to integrate customer feedback, but not actually applying it in practise. The value of customer feedback can drive your business to new levels of success.

There are three key elements I would suggest to you:

  • Firstly, you need to capture your feedback all in one place.
  • Secondly, your senior management of sales marketing and product needs to review this feedback.
  • Thirdly, actually tracking what the success of your own feedback is on these three key areas.

If you’d like to find out more about this topic, please comment below or get in touch via our website.

If you’d like to see more sales and strategy tips for CEOs don’t forget to subscribe to our YouTube Channel.



Further Reading

James Ker-Reid
September 16, 2021

Diversifying risk to achieve predictable sales

+Read More
James Ker-Reid
January 31, 2022

Sales for Startups get Generic Robotics investment ready with a 90-day plan

+Read More
James Ker-Reid
February 7, 2022

5 top sales planning tips

+Read More